Shipping Policy

We endeavour to supply goods in a cost effective way.

All local tax and custom and collection fees are payable by yourselves, and will not be considered reasons for return of goods. Some off-road and rural deliveries may incur extra costs to you.

By placing an order you are acknowledging these purchases are for your own use.

DELIVERY CHARGES and Target Delivery times

NEW ZEALAND

  •  $9 Standard Delivery Charge on orders under $59.99
  • FREE DELIVERY ON ALL ORDERS OVER $59.99
  • All deliveries are via POST HASTE couriers and tracked. Delivery can be expected 2 working days from the day after placing your order. Please add an extra 2 days if you are rural
  • Due to Covid-19 we are advised couriers may take an extra 2-3 days depending on your region. This is a temporary constraint under these exceptional circumstances. We thank you for your patience and understanding.

PLEASE BE ADVISED A NON-TRACKED ITEM IS ORDERED AT YOUR OWN RISK. WE CAN ONLY REFUND THE COST OF THE GOODS AND WE MUST FOLLOW THE PROCEDURES OF THE CARRIER WHEN A CLAIM IS LODGED. THIS IS NON-NEGOTIABLE AND CAN TAKE UP TO 3 MONTHS TO INVESTIGATE. REFUNDS WILL ONLY BE MADE TO THE CREDIT CARD THAT SUBMITTED THE PAYMENT.

Tracking times are TARGET delivery times only.

If for some reason after placing an order you decide to return the goods, you are responsible for the cost of original freight cost to you plus the cost of freight to return the goods and a refund will only be given for the goods once we receive the goods and have assessed them and deem them to be able to be resold. Please see our refunds policy.

We advise that any package that may be sent back should be sent with track and trace, for if a package is lost NO refund will be given.

All local tax and custom and collection fees are payable by yourselves, and will not be considered reasons for return of goods. Some off-road deliveries may incur extra costs to you.